Privacy Policy

1. Introduction 

Halcones Homes values your privacy. Therefore, we only process the data necessary for (improving) our services and handle the information we collect about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

2. Data Processing

Halcones Homes processes your personal data because you use our services. The data may differ depending on the type of customer you are. Below is an overview of the personal data we process:

  • First name and last name
  • Address
  • Phone number
  • Email address
  • Payment details

 

3. Special and/or Sensitive Personal Data

Our website and/or service does not intend to collect information about website visitors under the age of 16, unless they have permission from their parents or guardians. However, we cannot verify if a visitor is older than 16.

 

4. Purpose of Data Processing

Halcones Homes processes your personal data for the following purposes:

  • Handling your reservation
  • Being able to enter into and execute an agreement
  • Sending a newsletter
  • Being able to call or email you if necessary for the execution of our services
  • Informing you about changes to our services and products
  • Analyzing your behavior on the website to improve it and tailor the product and service offerings to your preferences

 

5. Retention Period

Halcones Homes does not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected. We apply the following retention periods:

  • All personal data: 5 years after the last order or the last contact

 

6. Sharing with Third Parties

Halcones Homes does not share your data with third parties under any circumstances. We only provide your data if it is necessary for the execution of our agreement with you or to comply with a legal obligation.

 

7. Cookies

Halcones Homes uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your convenience. They ensure that the website functions properly and remember your preferences. We can also optimize our website with them. You can disable cookies by setting your internet browser so that it no longer stores cookies. Additionally, you can delete all previously stored information through your browser settings.

8. Access, Modify, or Erasure of Data

You have the right to access, correct, or request the erasure of your personal data. Additionally, you have the right to withdraw your consent for data processing or object to the processing of your personal data by Halcones Homes.

You can send a request for access, correction, or erasure of your personal data, or a request to withdraw your consent or object to the processing of your personal data, to info@halconeshomes.com.

 

9. Security

Halcones Homes takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modifications. If you suspect any misuse, please contact us at info@halconeshomes.com.